Refund & Cancellation Policy
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Refund & Cancellation
At FlightsReservationHub, we understand that travel plans can change unexpectedly due to personal commitments, emergencies, schedule adjustments, weather disruptions, or other unforeseen circumstances. We are committed to providing clear information regarding cancellations, booking modifications, and refund requests.
This Cancellation & Refund Policy outlines the general procedures and conditions applicable to travel bookings made through FlightsReservationHub.com.
By making a reservation through our website or customer support channels, you acknowledge and agree to the terms outlined in this policy.
1. Booking Cancellation Policy
FlightsReservationHub operates as an independent travel service provider and works with various airlines and travel suppliers. As a result, cancellation policies may vary depending on the airline, fare type, route, travel dates, and ticket restrictions.
Before submitting a cancellation request, travelers should carefully review the conditions associated with their booking.
Airline Rules and Fare Conditions
Every airline maintains its own cancellation and refund policies. These policies determine:
- Whether a ticket can be canceled
- Applicable cancellation penalties
- Refund eligibility
- Travel credit options
- Fare restrictions and conditions
All cancellation requests remain subject to the airline’s published fare rules and supplier policies.
Non-Refundable Charges
Certain fees and charges may not be eligible for reimbursement, including:
- Airline-imposed non-refundable fares
- Booking service fees
- Processing charges
- Convenience fees
- Third-party supplier fees where applicable
Special promotional fares, discounted tickets, and limited-time offers may be entirely non-refundable after purchase.
Cancellation Fees
Depending on the fare purchased, cancellation requests may result in:
- Airline cancellation penalties
- Supplier-imposed charges
- Service fees
- Fare recalculations
- Additional processing costs
The amount of any applicable fee varies based on airline policies and ticket conditions.
2. How to Request a Cancellation
If you wish to cancel or modify an existing reservation, please contact our customer support team as soon as possible.
Please note:
- Cancellation requests are not considered confirmed until acknowledged by our support team.
- Submission of a request does not automatically guarantee cancellation or refund approval.
- Processing times may vary depending on airline response times and supplier procedures.
Travelers are encouraged to contact us immediately if their travel plans change.
3. 24-Hour Cancellation Requests
Certain airlines may provide a limited cancellation period within 24 hours of booking.
Eligibility for a full or partial refund during this period depends entirely on:
- Airline policies
- Fare conditions
- Departure dates
- Booking requirements
Not all reservations qualify for risk-free cancellation. Travelers should review fare rules carefully before completing a purchase.
4. Flexible Tickets and Travel Protection Options
Some airlines may offer:
- Flexible fare upgrades
- Travel protection plans
- Cancellation coverage options
- Change fee waivers
These products are offered directly by the airline or travel supplier and remain subject to their individual terms and conditions.
FlightsReservationHub does not control the coverage, approval process, or benefits associated with these optional services.
5. Important Cancellation Conditions
Please be aware of the following:
- Cancellation penalties may increase closer to the departure date.
- Round-trip and multi-city itineraries may have separate cancellation rules for each segment.
- Partially used tickets may only qualify for refunds on eligible unused portions.
- Certain tickets become non-refundable immediately after issuance.
- Airline schedule changes may affect cancellation eligibility.
Refund qualification remains subject to the rules established by the airline or travel supplier.
6. Refund Policy
FlightsReservationHub assists travelers in submitting refund requests; however, refund approval is determined solely by the airline, supplier, or travel provider associated with the booking.
Refund Approval Process
The applicable airline or supplier determines:
- Refund eligibility
- Refund amount
- Applicable deductions
- Cancellation penalties
- Processing timelines
FlightsReservationHub cannot override or modify supplier refund decisions.
Non-Refundable Reservations
Many discounted, promotional, basic economy, and special fare tickets may not qualify for refunds after booking confirmation.
Even refundable tickets may be subject to administrative fees, supplier charges, or fare-rule deductions.
No-Show Policy
A traveler is considered a “No Show” when they fail to check in or board a scheduled flight without prior cancellation.
In most cases:
- No-show bookings are non-refundable.
- Remaining travel segments may be canceled by the airline.
- Refund eligibility becomes significantly restricted.
Travelers should notify the airline or support team as soon as possible if they cannot travel as scheduled.
7. Refund Processing Method
Approved refunds are generally issued through the original payment method used during booking whenever possible.
Refunds may be returned through:
- Credit cards
- Debit cards
- Original banking channels
- Approved payment methods used at the time of purchase
Financial institutions may require additional time before refunded funds appear in customer accounts.
8. Refund Processing Timeline
Refund timelines depend primarily on airline procedures and payment provider processing schedules.
Typical processing periods may include:
- Approximately 10–15 business days for standard refund requests
- Additional processing time for international bookings
- Extended review periods for complex itineraries or supplier investigations
- Additional banking delays beyond airline processing times
FlightsReservationHub is not responsible for delays caused by airlines, financial institutions, payment processors, or third-party suppliers.
However, our support team will make reasonable efforts to assist travelers with refund status inquiries.
9. Limitation of Responsibility
FlightsReservationHub serves as an intermediary between travelers and travel suppliers.
While we assist customers throughout the cancellation and refund process, we cannot:
- Guarantee refund approval
- Control airline refund decisions
- Waive supplier penalties
- Influence airline fare rules
- Guarantee processing timelines
All final decisions regarding cancellations, credits, and refunds remain with the applicable airline or travel provider.
10. Contact Us
If you have questions regarding cancellations, booking modifications, or refund requests, please contact us:
FlightsReservationHub.com
Operated by THELOWFARE TRAVELS LTD.
Registered Address:
307-2117 Columbia Ave
Castlegar, BC V1N 2W9
Canada
Email: support@flightsreservationhub.com
Our team will make reasonable efforts to assist you with cancellation requests, booking concerns, and refund-related inquiries.